CNAME or Subdomain Listing

Business Hangouts allows you to use your own domain and 'white label' your Business Hangouts meetings and webinars, so that they appear to be coming from your own website.

To do this, you will need access to your DNS entry for your domain. This is available through your hosting provider or where you first purchased your domain names, such as GoDaddy or Wix.

The DNS will ask for the 'Name' - this is the word or subdomain that will appear before your domain name. So, for example, if your domain name is www.your-company.com, and you want the subdomain to be webinar.your-company.com, then the name would be 'webinar'.

You will also need to know your Business Hangouts login URL - for example, your-company.business-hangouts.com. 

PLEASE NOTE: As Business Hangouts does not host the SSL certificate for your domain; you must use HTTP://, not https:// when linking to your webinar site. You can also work with your SSL certificate issuer to make the SSL certificate portable and extend across other subdomains. CloudFlare, for example, offers such a service.

DNS Entry

Add the following to your DNS Entry:

TYPE: CNAME

Name: [the subdomain word you want to use, such as webinar]

Data: [your business hangouts URL - your-company.business-hangouts.com]

TTL: 1 hour

Hit 'Save'.

Please note: most DNS entries update very quickly, but can take up to 48 hours to fully propagate worldwide.

Business Hangouts Entry

1. Log in to your Account Dashboard.
2. Click on 'My Account' along the top bar, then click on 'Settings'.
3. In the Custom Domain Name (CNAME) section, enter the subdomain you want to join (webinar.your-company.com)
4. Hit 'Save'.

Please note: while this usually is instantaneous, it can take up to 48 hours for the DNS servers worldwide to reflect this mapping.

As always, let us know if you have any questions, comments or suggestions by sending us an email to support@business-hangouts.com or clicking on the 'Submit a Request' button along the top.

Thank you for choosing Business Hangouts!