Frequently Asked Questions

Security

• Is Business Hangouts Secure?
• How does Business Hangouts work with Corporate Firewalls?
• Can my Computer or Device Receive a Virus from attending a session?
• How do I change my password?

Attending a Webinar

• How do I join a webinar session?
• Do I need a Business Hangouts account to attend a session?
• What are the system requirements to attend a JetWebinar session?

Recording and Playback

• Can you Download a Recording after an Event?
• Where are my recordings stored?
• How do I Record?

System Requirements

• How to Test your Zoom Resolution
• What are the System Requirements for Business Hangouts?

Billing

• Who do I contact for a Billing Question?
• How do I cancel my Business Hangouts Free Trial?
• How do I cancel my Business Hangouts subscription plan?
• How do I change my Plan?
• Do I get a receipt with my purchase of Business Hangouts?
• What payment types does Business Hangouts accept?

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